Assa Abloy Unlock Their Client Potential With Barbour Abı

ASSA ABLOY are now benefitting from a number of Barbour ABI's services. One of them is their CRM tool which has proven to be a great asset for bridging the gap between Barbour ABI leads and their own internal systems. Barbour ABI also delivered an extensive training programme which has so far been rolled out to 45 ASSA ABLOY employees, with this number of users set to grow.

Alistair Driscoll, National Specification Manager, says: “We use Barbour ABI’s services for project tracking, identifying pipeline opportunities, forecasting and producing activity reports, as well as playing a significant role in our marketing efforts. In general the whole package is very thorough and I can see some key benefits which add value to our business.”

“The layout of Evolution is easy to follow and it links easily from project to client/contractor which is what I want with minimal delay. Real time updated information is vital and can save time when chasing project status and, more importantly the identification of the key decision makers with their personal email address, is a big plus for us.”

Roy Buckingham, Specification Development Manager says: “I think that the functionality of the database searches is very good and I much prefer the data extraction tool which allows for project contacts to be proactively emailed. Barbour ABI provides a much more comprehensive mail merge functionality.”

“The accuracy of the information such as contact names, telephone numbers and emails is of utmost importance to us, and I was impressed with the way that you identify the person who ascertains this information and provides the updates – it demonstrates a great deal of trust and belief in your team.”